Terms of service

Welcome to our online store. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing our website and placing an order, you accept these terms in full. If you do not agree with these terms, please do not use our website.

General Information

  • Store Operator: This online store is operated by a company registered in Iceland.

  • Contact Email: egos@egos.is

Ordering and Payments

  • All orders are subject to availability and confirmation of payment.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Prices are shown in ISK (Icelandic Króna) and include VAT unless otherwise stated.

  • Payments are securely processed via Landsbankinn.

Shipping

  • We ship all orders using Dropp.

  • Delivery times and shipping costs are outlined in our Shipping Policy.

  • We are not responsible for delays caused by the carrier.

Returns & Refunds

  • Customers have the right to return unused items within 14 days of receiving the order.

  • Items must be returned in their original condition, with all tags and packaging intact.

  • Refunds are processed within 14 days after receiving and inspecting the returned item.

  • More details can be found in our Returns & Refund Policy.

Privacy

  • We are committed to protecting your privacy and personal data.

  • We collect and process personal data in accordance with our Privacy Policy.

  • By using our website, you consent to the collection and processing of your data as described in the Privacy Policy.

Product Information

  • We aim to display product information as accurately as possible, but we cannot guarantee that all descriptions, images, and prices are error-free.

  • If a product is listed at an incorrect price, we reserve the right to cancel the order.

Intellectual Property

  • All content on this website, including images, text, logos, and graphics, is the property of our store and protected by copyright laws.

  • You may not copy, reproduce, or distribute any content without our permission.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our total liability for any claim related to your purchase will not exceed the purchase price of the product.

Governing Law

  • These Terms and Conditions are governed by the laws of Iceland.

  • Any disputes will be resolved by Icelandic courts.

Changes to Terms

  • We reserve the right to update these Terms and Conditions at any time without prior notice.

  • Changes will take effect immediately upon publication on this website.

Contact

If you have any questions about these Terms and Conditions, please contact us at:
Email: egos@egos.is